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Monday, March 27 • 11:00am - 11:50am
Let Me Do It! Advantages of Offering "Do it Yourself" Communication

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We used to let others pump our gas. Now we prefer to take care of the task ourselves - it’s quicker, cheaper, and more convenient. This trend applies to communication and the deliverables that we help manage or produce. Are you asked to do more with less? Or more with the same resources? Then DIY communication may be part of the solution. 

People are often too busy to schedule a meeting with you when they are ready to communicate something. They may also need to get the content out quickly and be willing to do some of the tasks themselves. Why not create or work in a system that helps manage the process and get things moving along quicker?

Join us in this session to hear about a request system used to manage, track, and process communication requests across the enterprise. Come learn how the system works and discover the benefits a ‘self serve’ model can offer both your organization and your team.

Speakers
avatar for Todd DeLuca

Todd DeLuca

Technical Communications Manager, Black Knight Financial Services
Todd DeLuca has over 15 years of experience as a technical communicator and currently manages a remote team of technical writers in the US and India. His professional background includes graphic design, editing, client communication, and software development documentation. Todd is an STC Associate Fellow and Conference Chair for the 2017 Summit. He was President of the Philadelphia Metro Chapter president and has written articles for the STC... Read More →



Monday March 27, 2017 11:00am - 11:50am
2130 Rochester Institute of Technology (Louise Slaughter Hall - 078)

Attendees (3)