STC Rochester Spectrum 2017

Often the biggest challenge facing technical communicators is gaining the confidence of collaborators who serve as your subject matter experts so you can keep the flow of information going both in initial project development and in latter review and implementation stages. This difficulty may only be exacerbated if you have been brought in as a contractor or in scenarios where a company reorganization is imminent, and your continued engagement is unclear.

Fortunately, professional communicators have the tools to begin filling in those gaps of understanding through our interactions with team members outside of specific content creation, much as a mason secures a wall with mortar. This presentation will discuss how you can leverage everyday contacts such as phone calls, instant messaging, and emails to position yourself as a valuable resource by utilizing your analytic and production skills. Raising your profile positively and completing work more effectively are guaranteed results.