I am an author, editor, content strategist, and problem solver with a passion for great content paired with dynamic rich media. I drive value and deliver cost-effective solutions by designing and delivering lean, relevant, multi-channel content that engages, teaches, and helps people solve problems and boost productivity. I work in all phases of content strategy, authoring, delivery, architecture, design, localization, modernization, analytics, lead generation, user journey mapping, SEO, and people and project management for large, global organizations. My experience ensuring content excellence extends beyond traditional technical content; I add value to marketing, education/training, support, and sales content so that all content types work together to ensure a cohesive, consistent customer journey. I also use data visualization, leveraging both operational metrics and analytics to demonstrate the value that great content brings to the organization and to provide insight into new opportunities.

I am also the 2016-2017 STC President. Let's meet!